![]() My recommendation to all would-be Norton subscribers: Try the free AV software download, which is what I will do in the event the new Norton 360 subscription disappoints once again. I will definitely end that if I experience any further problem. I have since cancelled my automatic Norton 360 Deluxe renewal, which would have cost $109.99, but subsequently entered a new one-year subscription for $39.99, only to avoid the hassle of switching to a different AV program. Worse yet, she was hopelessly unprofessional, discourteous, disrespectful, even rude, and customer-averse, constantly interrupting and trying to talk over me, without the foggiest notion of what the term “customer service“ means.Īfter the verbal exchange, I asked that I be sent a customer review form so that I could rate the experience with her, but am still waiting. She couldn’t think of a single word and failed miserably to defend the Norton 360 software. A "customer support" representative finally called me at my insistence today,, shortly after 1:00 PM EST.after first trying to pawn me off on a technician. Called the Million Dollar Protection Package, the feature includes stolen fund reimbursement starting at $25,000 and coverage for up to 1 million in legal fees.ĭue to this experience with my Norton 360 paid subscription, as well as its endless solicitations, both veiled and blatant, to “upgrade” or add features for which I have no need, I made repeated attempts to cause Norton, via e-mail, to explain this intolerable failure of its AV program and give it an opportunity to convince me to renew my subscription. In addition to these features, plans each offer a level of reimbursement for losses due to identity theft. Norton 360 with LifeLock plan features include: Their virus protection promise guarantees a full refund if their software catches a virus and their US-based restoration team can't remove it. Other names may be trademarks of their respective owners.Depending on which plan you select, Norton offers a variety of services to help protect your devices and personal information. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. ![]() Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. Norton 360 is my favorite antivirus in 2022 it’s got a powerful anti-malware engine, a wide range of internet security tools, an intuitive online dashboard, and good customer support, all for a better price than most competitors. or its affiliates in the United States and other countries. ![]() ![]() NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. ![]() A configuration wizard makes it relatively easy to import the user’s address book into their Allowed List. An Allowed List capability protects friendly e-mail messaged from being accidentally tagged as spam. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. Norton AntiSpam 2004 provides multiple layers of filters to reduce false positives that typically rob users of desirable e-mail messages. Contact your bank to report that there has been fraud performed on your account. They may also include warnings about expired antivirus settings or an infection on your computer. Slide 1 of 3 Phishing (or Email Fraud) Emails and text messages that impersonate NortonLifeLock often try to create a sense of urgency by threatening to charge your credit card unless you respond. Run a Full System Scan for viruses on your computer. Here are a few of the scams and tactics to watch for. The Norton and LifeLock Brands are part of NortonLifeLock Inc. What to do if you’ve been scammed Change your passwords: to your computer, to financial institutions, to your Norton Account and to any other. ![]()
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